Make it clear when the phone menu is open
A menu icon can remain visually and audibly unchanged after activation. Visitors may not know whether navigation opened, especially if it appears outside…
The Kay & Co. resource library
Navigation & site search · page 2
Organise menus, related links, search results and filters so people can find the right information.
Find an answer
Search a question, a task or a few words.
Search results
Matching resources
The complete list
All navigation & site search resources
Showing 25–42 of 42 resources, ordered by title.
Make later library pages as reachable as the first
The first resource page is easy to reach, but later entries only appear after a scripted button. The underlying page links may be absent.
Make list page controls show where visitors are
A row of page numbers can look like ordinary links with no clear current position. Disabled previous or next actions may still appear active or offer no…
Make resource cards open the article they name
A reusable resource card displays different article names but carries one copied destination. The library looks diverse while navigation repeats.
Make search filters easy to understand and undo
Filters help only when people understand what choices they have applied. Show the selected branch, service or content type clearly, and make it easy to…
Make the practice logo a dependable link to the homepage
A logo may look clickable but have no meaningful accessible name, or its click target may exclude part of the image. The familiar home route becomes…
Make updated search results easy to find
After applying a search, keyboard users may need to traverse every filter again before reaching the results. Automatically moving focus can also interrupt…
Make website search show the most useful answers
A visitor searching your own website usually wants an answer, not an archive. Current services, locations and contact information should be easy to…
Make your website menu comfortable to use on a phone
A menu can look elegant in a design presentation while being frustrating on a small screen. Long service names, tiny controls and difficult-to-close panels…
Name the filter that each remove button affects
Selected filters often contain identical small crosses. A screen reader (software that reads the page aloud) or voice input user may encounter several…
Organise guides around client questions
A practice owner looking for tracking help must browse several software categories first. The content classification follows team structure rather than the…
Put specialist guides where readers need them
A guide is technically linked everywhere through a large footer, yet absent from the topic where readers need it. Link count conceals poor placement.
Repair links that no longer land at the right section
An article links to a section that was renamed during editing. The page loads successfully, so ordinary broken-link reports miss the failure.
Separate menu links from buttons that open more choices
A navigation label may both open a submenu and link to a page, depending on how it is clicked. Visitors cannot predict whether they will see choices or…
Show a valid results page after filters change
A visitor on a later results page can apply a restrictive filter and see an empty page even though matching results exist earlier. The old page number no…
Show visitors which page they are viewing
A highlighted menu item may disappear when colours change or incorrectly identify a parent as the exact current page. Visitors lose a useful cue about their…
Use website menu names patients understand
Your menu should reflect the questions people bring to the practice. Department names and service abbreviations may be familiar to staff but invisible to a…
Write search descriptions that match the page
A search description is a small promise about what comes next. If it advertises booking information, the destination needs to explain how to book. If it…