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Websites & patient experience resources - page 13

Browse page 13 of websites & patient experience resources. Practical guides and planning worksheets for healthcare teams.

Explore websites & patient experience services

Showing 289–312 of 381 resources

Websites & patient experience · Practical guide

Make the caption control identify its current state

A caption icon may be visible without indicating whether captions are enabled or which track is selected. Visitors can spend time searching for text that…

Websites & patient experience · Practical guide

Make the file chooser usable without drag and drop

An upload area may invite visitors to drop a file but provide no obvious keyboard or touch route to browse for one. The task depends on a desktop gesture.

Websites & patient experience · Practical guide

Make the linked logo a predictable home route

A logo may look clickable but have no meaningful accessible name, or its click target may exclude part of the image. The familiar home route becomes…

Websites & patient experience · Practical guide

Make the mobile menu announce whether it is open

A menu icon can remain visually and audibly unchanged after activation. Visitors may not know whether navigation opened, especially if it appears outside…

Websites & patient experience · Practical guide

Make the skip link land at usable main content

A skip link can appear to work because the page scrolls, yet keyboard focus remains in the header. The next Tab press then resumes the same long navigation.

Websites & patient experience · Practical guide

Make the whole choice label activate its option

A small radio circle or checkbox can demand precise tapping even when a large descriptive label sits beside it. Visitors may repeatedly press words without…

Websites & patient experience · Practical guide

Make transcripts reachable when the player cannot load

A transcript link hidden inside a video player's menu disappears if the player is blocked or fails to load. The alternative reading route depends on the…

Websites & patient experience · Topic

Mobile healthcare menus: make choices usable

Mobile healthcare menus: make choices usable. Use practical checks, a failure test and a downloadable action list for healthcare teams.

Websites & patient experience · Topic

Mobile performance: inspect the whole journey

Mobile performance: inspect the whole journey. Use practical checks, a failure test and a downloadable action list for healthcare teams.

Websites & patient experience · Topic

Multilingual forms: make the response route clear

Multilingual forms: make the response route clear. Use practical checks, a failure test and a downloadable action list for healthcare teams.

Websites & patient experience · Topic

Multilingual healthcare websites: assign language owners

Multilingual healthcare websites: assign language owners. Use practical checks, a failure test and a downloadable action list for healthcare teams.

Websites & patient experience · Topic

Navigation changes: protect familiar routes

Navigation changes: protect familiar routes. Use practical checks, a failure test and a downloadable action list for healthcare teams.

Websites & patient experience · Topic

No-result searches: offer a useful next step

No-result searches: offer a useful next step. Use practical checks, a failure test and a downloadable action list for healthcare teams.

Websites & patient experience · Practical guide

Offer a direct way to remove restrictive filters

A zero-result screen can show a generic message while hiding the filters that produced it. Visitors may repeatedly change the query without realising an…

Websites & patient experience · Topic

Performance reports: compare consistent tests

Performance reports: compare consistent tests. Use practical checks, a failure test and a downloadable action list for healthcare teams.

Websites & patient experience · Topic

Physio appointment pages: explain appointment types

Physio appointment pages: explain appointment types. Use practical checks, a failure test and a downloadable action list for healthcare teams.

Websites & patient experience · Topic

Physio referral information: make handovers clear

Physio referral information: make handovers clear. Use practical checks, a failure test and a downloadable action list for healthcare teams.

Websites & patient experience · Topic

Physio website enquiries: reduce repeated questions

Physio website enquiries: reduce repeated questions. Use practical checks, a failure test and a downloadable action list for healthcare teams.

Websites & patient experience · Topic

Physio websites: connect services and locations

Physio websites: connect services and locations. Use practical checks, a failure test and a downloadable action list for healthcare teams.

Websites & patient experience · Practical guide

Place focus sensibly after an item is removed

Removing a selected filter or attachment can delete the control that currently has focus. The next keyboard action may restart at the page top or affect an…

Websites & patient experience · Topic

Preparation information: make it easy to find

Preparation information: make it easy to find. Use practical checks, a failure test and a downloadable action list for healthcare teams.

Websites & patient experience · Topic

Preparation-page updates: preserve consistent messages

Preparation-page updates: preserve consistent messages. Use practical checks, a failure test and a downloadable action list for healthcare teams.

Websites & patient experience · Practical guide

Present several form errors in a useful order

When errors appear in a random sequence, visitors jump back and forth through the form. Repeated corrections become harder to track, especially at high zoom.

Websites & patient experience · Practical guide

Preserve a visitor's work when the phone rotates

Changing orientation can reload an embedded form or reset a custom control. Visitors who rotate their phone for easier reading may unexpectedly lose…