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Websites & patient experience resources - page 9
Browse page 9 of websites & patient experience resources. Practical guides and planning worksheets for healthcare teams.
Showing 193–216 of 381 resources
Websites & patient experience · Practical guideFind the element causing whole-page sideways scrolling
One wide component can force the entire page to scroll horizontally on a small screen. Visitors then move sideways while reading ordinary paragraphs that…
Websites & patient experience · TopicForm errors: help people recover
Form errors: help people recover. Use practical checks, a failure test and a downloadable action list for healthcare teams.
Websites & patient experience · Practical guideGive a downloadable arrival sheet enough context to stand alone
A patient saves or prints directions and later cannot tell which branch or appointment they describe. The download depended on information that existed only…
Websites & patient experience · Practical guideGive automatically changing carousels a stable pause option
A rotating carousel can replace a card while someone is reading it or move a link just before activation. The timing is particularly difficult for slower…
Websites & patient experience · Practical guideGive billing questions a route that reception can explain
Patients use a clinical enquiry form to ask about an invoice because the contact page offers only general enquiries. They may include unrelated personal…
Websites & patient experience · Practical guideGive embedded tasks an understandable identity
Several embedded frames can appear as unnamed regions to assistive technology. Visitors cannot distinguish a booking widget from a map or document viewer…
Websites & patient experience · Practical guideGive repeated card links distinct accessible names
A collection of cards may end with identical Read more links. In a screen reader's links list, visitors cannot distinguish which service or resource each…
Websites & patient experience · Practical guideHandle blank and space-only searches deliberately
Submitting an empty search can produce an unexplained error, a huge result set or a page that appears to do nothing. Accidental spaces make the behaviour…
Websites & patient experience · TopicHealthcare CMS roles: separate editing from release
Healthcare CMS roles: separate editing from release. Use practical checks, a failure test and a downloadable action list for healthcare teams.
Websites & patient experience · TopicHealthcare contact forms: ask only useful questions
Healthcare contact forms: ask only useful questions. Use practical checks, a failure test and a downloadable action list for healthcare teams.
Websites & patient experience · TopicHealthcare images: balance detail and loading cost
Healthcare images: balance detail and loading cost. Use practical checks, a failure test and a downloadable action list for healthcare teams.
Websites & patient experience · TopicHealthcare location pages: verify practical facts
Healthcare location pages: verify practical facts. Use practical checks, a failure test and a downloadable action list for healthcare teams.
Websites & patient experience · TopicHealthcare navigation: name services clearly
Healthcare navigation: name services clearly. Use practical checks, a failure test and a downloadable action list for healthcare teams.
Websites & patient experience · TopicHealthcare PDFs: offer an accessible reading route
Healthcare PDFs: offer an accessible reading route. Use practical checks, a failure test and a downloadable action list for healthcare teams.
Websites & patient experience · TopicHealthcare redesigns: inventory the existing content
Healthcare redesigns: inventory the existing content. Use practical checks, a failure test and a downloadable action list for healthcare teams.
Websites & patient experience · TopicHealthcare site search: choose useful results
Healthcare site search: choose useful results. Use practical checks, a failure test and a downloadable action list for healthcare teams.
Websites & patient experience · TopicHealthcare website accessibility: what to put in the brief
Build accessibility into a healthcare website brief with task-based testing, content responsibilities, acceptance evidence and a practical handover checklist.
Websites & patient experience · Practical guideHelp visitors choose new-patient or review appointments
A booking menu uses new and follow-up without explaining whether new means new to the practice, practitioner or particular service. Returning patients may…
Websites & patient experience · Practical guideHide inactive layout copies from assistive navigation
Some websites include separate desktop and mobile copies of navigation or content. A visually hidden copy may remain available to screen readers or keyboard…
Websites & patient experience · BlogHow should UK vet practices prepare their websites for the CMA reforms?
A practical guide to preparing UK vet practice websites for CMA price-list, ownership, out-of-hours and service-transparency reforms.
Websites & patient experience · Practical guideIdentify invalid fields with more than a red border
A red outline can be difficult to distinguish and does not explain how to recover. Visitors may know that something failed without identifying which…
Websites & patient experience · Practical guideIdentify page changes in interactive site navigation
Some websites replace page content without a full browser load. If the title and reading position remain unchanged, visitors using assistive technology may…
Websites & patient experience · Practical guideIdentify the current navigation destination consistently
A highlighted menu item may disappear when colours change or incorrectly identify a parent as the exact current page. Visitors lose a useful cue about their…
Websites & patient experience · Practical guideIdentify which selected filter a remove button will clear
Selected filter chips often contain identical small crosses. A screen reader or voice input user may encounter several Remove buttons without knowing which…