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Websites & patient experience resources - page 11

Browse page 11 of websites & patient experience resources. Practical guides and planning worksheets for healthcare teams.

Explore websites & patient experience services

Showing 241–264 of 381 resources

Websites & patient experience · Practical guide

Keep keyboard order aligned with card reading order

Cards arranged visually into columns may receive keyboard focus in an unexpected sequence. Visitors using magnification can lose track when focus jumps…

Websites & patient experience · Practical guide

Keep loading placeholders distinct from actual content

Grey skeleton boxes can resemble empty cards or broken page content. Visitors may wait indefinitely because nothing explains what is loading or whether…

Websites & patient experience · Practical guide

Keep long breadcrumb trails usable on small screens

A long breadcrumb trail can overflow, hide its first links or force the whole page to scroll sideways. The location aid becomes harder to use than the main…

Websites & patient experience · Practical guide

Keep long option lists manageable on touch screens

A custom dropdown can be taller than the phone screen or scroll the page behind it. Visitors cannot reach later options or lose the question while searching.

Websites & patient experience · Practical guide

Keep nested dialogs from losing the original task

Opening a help dialog from inside another dialog can confuse focus and dismissal order. Closing one layer may close both or return to a background page.

Websites & patient experience · Practical guide

Keep optional sections genuinely skippable

An optional section can be labelled clearly yet still require every question to pass validation before the visitor can skip it. The promised choice becomes…

Websites & patient experience · Practical guide

Keep page-end information reachable beneath growing lists

An automatically extending list can keep pushing the footer away as the visitor scrolls. Contact and accessibility links near the page end become difficult…

Websites & patient experience · Practical guide

Keep practice and building names recognisable in translated directions

A translated arrival page changes the building name into words that do not appear on local signs. Patients understand the language but cannot match it to…

Websites & patient experience · Practical guide

Keep preference controls usable inside a cookie panel

A preference panel may expand categories beyond the visible area or fail to expose which switches are on. Visitors cannot confidently inspect or change the…

Websites & patient experience · Practical guide

Keep rejected attachments easy to replace

An upload may reject a file but leave a disabled chooser or a misleading selected filename. Visitors cannot understand whether to retry, choose another file…

Websites & patient experience · Practical guide

Keep related options recognisable as a list

A group of choices may be built from unrelated text blocks and decorative bullets. Assistive technology then loses the useful indication that these items…

Websites & patient experience · Practical guide

Keep section links accurate while content loads later

A section link may initially land correctly, then late-loaded content above it pushes the intended heading away. Visitors arrive at the wrong-looking…

Websites & patient experience · Practical guide

Keep short landscape screens usable

A phone in landscape has limited vertical space. Large sticky headers and action bars can consume most of it, leaving only a narrow slit for reading or form…

Websites & patient experience · Practical guide

Keep table values connected to their row and column

A visually clear table can sound like a sequence of disconnected numbers through a screen reader. Visitors cannot tell which service, location or heading a…

Websites & patient experience · Practical guide

Keep text links distinguishable inside paragraphs

Links styled exactly like surrounding text may be discoverable only by hovering. Visitors reading on touch screens or with reduced colour perception can…

Websites & patient experience · Practical guide

Keep the active field visible above the phone keyboard

Opening a phone keyboard can cover the field being edited or the instruction explaining it. Visitors type without seeing the result and may not know how to…

Websites & patient experience · Practical guide

Keep tooltip information available long enough to use

A tooltip can vanish when the pointer moves from its trigger toward the tooltip itself. Visitors cannot read larger content or select a link inside it.

Websites & patient experience · Practical guide

Keep visible button wording aligned with its spoken name

A button may visibly say Search while its hidden accessible label says Find a clinician. Voice input users can struggle when the name they see does not…

Websites & patient experience · Practical guide

Keep wide-screen paragraphs comfortable to track

A content area can stretch across a large monitor until each line is difficult to follow. Visitors repeatedly lose their place when moving from one line to…

Websites & patient experience · Topic

Language selection: preserve the visitor's task

Language selection: preserve the visitor's task. Use practical checks, a failure test and a downloadable action list for healthcare teams.

Websites & patient experience · Practical guide

Let keyboard users leave an embedded map

An embedded map can consume Tab or arrow keys so that visitors struggle to reach content after it. A useful visual aid becomes an obstacle to the rest of…

Websites & patient experience · Practical guide

Let people enter their actual names

Overly restrictive name fields can reject apostrophes, spaces, accents or longer names. Visitors may alter their identity simply to get past a website's…

Websites & patient experience · Practical guide

Let visitors choose search suggestions with a keyboard

A search box can display useful suggestions that only respond to mouse clicks. Keyboard users can type a query but cannot choose the same suggested…

Websites & patient experience · Practical guide

Let visitors read and close a long dialog

A dialog may fit on desktop but exceed a small screen's height without a usable internal scroll area. Its last paragraph or closing actions become unreachable.